Help centre
How can we help?
Getting started
Getting started with FitIts
Your first hour: gym details, plans, members and the front desk.
Your team and roles
Give each person their own sign-in and only the access they need.
Find a Pro: get found by people near you
A free listing in the FitIts directory, so people nearby can find you and message you.
Members and payments
Adding members
Add members, give them a plan and let them sign in to see their own details.
Memberships, invoices and payments
Sell plans, record payments in any method, and keep track of what is owed.
Messages and reminders
Automatic membership, invoice, booking and locker reminders to members.
Front desk
Check-in and kiosks
Check members in at the desk, with a self-service kiosk, or with an access terminal.
Branches
Run more than one location from one account.
Lockers
Rent lockers by the month, hand out day lockers at check-in, and track deposits.
Coaching
Programs, sessions and progress
Build training programs, book one-to-one sessions, sell packages and track progress.
Group sessions and classes
A weekly timetable of classes that members book from their phone, with a waitlist and attendance.
Meal plans and nutrition
Build meal plans, follow food diaries and weekly check-ins.