Getting started with FitIts

Your first hour: gym details, plans, members and the front desk.

FitIts keeps your members, memberships, payments, check-ins and messages in one place. This is the order most gyms set things up in. Personal trainers and dietitians: see Programs, sessions and progress or Meal plans and nutrition after step 1.

1. Your gym's details

Go to Settings → Gym details for your name, address, phone, time zone and currency, and Settings → Logo and icon for your logo. These appear on invoices, messages and your own sign-in page.

2. Membership plans

Open Membership and add the plans you sell, such as Monthly, Quarterly or Yearly, with their prices. A member's end date is worked out from the plan they buy.

3. Your team

Add trainers under Staff → Trainers and front-desk or manager logins under Staff → Users. Each person gets their own sign-in; what they can do depends on their role. See Your team and roles.

4. Members

Add members one by one under Clients, or import your list from Excel or a CSV file. See Adding members.

5. The front desk

Open Check-in to check members in by name, phone, member ID or QR code. See Check-in and kiosks.

6. Get found

List your business in Find a Pro so people nearby can find you and message you. See Find a Pro.

The checklist on your dashboard ticks these off as you go. Want to look around first? Load sample data from the dashboard and remove it with one click when you're done.

Updated 6 October 2026