Check-in and kiosks

Check members in at the desk, with a self-service kiosk, or with an access terminal.

Every visit is recorded, so you can see who is in now, how busy you are and when each member last came.

At the desk

Open Check-in. Type a name, phone number or member ID, or scan the member's QR code. FitIts checks the membership is valid and warns you if it has ended or a payment is due.

Self-service kiosk

Under Check-in → Kiosks and terminals, set up a tablet at the entrance. Members check themselves in with their QR code or PIN. The kiosk is locked to check-in only.

Access terminals

Turnstiles and door terminals can send check-ins to FitIts. FitIts never stores fingerprints or face data: the terminal keeps those.

Checking out

Members who forget to check out are marked as left automatically a few hours later (4 by default; change it in the check-in settings).

Updated 6 October 2026