Frequently asked questions

FitIts is one system for gyms, personal trainers and dietitians. It covers memberships and renewals, check-in, class and session booking, invoices and payments, workout programs, meal plans and a client portal, so you don’t need five separate tools.

Gym management software runs a gym’s day-to-day work: members and renewals, check-ins, class bookings, invoices, staff and reports. FitIts does all of that and adds trainer and nutrition tools on the same member records.

Independent gyms and studios, multi-branch clubs, personal trainers working alone or in a team, and dietitians, nutritionists and nutrition coaches. Each gets its own dashboard, menu and words for things.

Yes. One member can hold a membership, book sessions with a trainer and follow a meal plan from a dietitian, all on one profile.

No. FitIts runs in the browser on a computer, tablet or phone, and your clients use their portal in the phone’s browser. A native iPhone and Android app for clients is coming.

Yes. You choose your country when you sign up, which sets your currency, time zone and date format. Businesses in Bangladesh pay for FitIts in taka; everywhere else pays by card in US dollars.

Members show the QR code on their phone at the desk or a tablet kiosk, or use a ZKTeco face or fingerprint terminal. FitIts checks the membership straight away and shows Allowed in or Not allowed in, with the reason.

No. Each member’s code changes every 30 seconds, so a photo or screenshot stops working almost at once.

FitIts tracks every end date and sends email or WhatsApp reminders before and after a membership ends. Your dashboard lists who to call, and renewing takes two clicks.

Yes. Your plan includes one branch, and each extra branch is ৳1,000 ($10) a month. You see each branch on its own or all together.

Yes. Members book from their phone, join a waitlist when a class is full, and get the place automatically when someone cancels.

Yes. Roles decide what each person sees, and staff can be paid by salary, by the hour or by the session. Monthly payroll makes payslips and records them as an expense. Tax isn’t calculated.

Yes. There’s a locker map, rentals with invoices and deposits, and a reminder before a rental ends.

Yes. Every plan has every feature, so a small gym pays only for its size. Starter covers 100 active members for ৳999 ($19) a month.

Most trainers juggle a workout app, a booking tool and invoices in a spreadsheet. FitIts puts programs, sessions and packages, payments, progress and client check-ins in one place.

Yes. Create packages such as 10 sessions in 60 days and invoice them. Each session taken comes off the package, and you see who is running low.

Build programs from more than 120 exercises with how-to notes (or add your own, with video links), then give them to one client or many. Clients see today’s workout on their phone and log every set.

Yes. Workouts logged, personal bests, measurements and progress photos (with the client’s consent) build a history. Gone quiet tells you who has stopped training.

Yes, for up to 3 clients, with every feature. Trainer Solo covers 30 clients for ৳800 ($12) a month.

Dietitians usually combine practice management with a separate meal planning tool. FitIts does both: meal plans with targets, a food diary, weekly check-ins, consultation notes, booking and invoices.

Yes. Build each day from more than 200 foods (or your own) with calorie and macro targets and live totals, save templates, and give them to any client.

Yes. Clients tick off planned foods or add anything else from their phone, and you see how close they are to their targets.

Yes. Only the client’s dietitians and the business owner can read them, and they need the client’s health consent first.

No. It saves time on admin and sending plans, while the advice and clinical judgement stay with you.

Gyms pay ৳999 ($19), ৳1,999 ($39) or ৳3,999 ($79) a month, depending on size. Trainers and dietitians start free and then pay ৳800 ($12) or ৳1,800 ($25) a month. Every plan has every feature, and yearly billing costs less.

Yes, 14 days with every feature and no card. After that you choose a plan, or the account becomes read-only. Nothing is deleted.

No. Pay monthly or yearly and stop renewing any time. If FitIts isn’t right for you, ask within 14 days of your first payment for a full refund.

No. The price covers every feature. The only extra is additional branches. Automatic WhatsApp messages use your own WhatsApp Business account, so Meta’s charges go to you.

Yes. Moving up starts straight away and costs only the difference for the days left. Moving down starts at your next renewal.

Each business’s data is kept strictly separate, and staff see only what their role allows. The site runs over HTTPS, passwords are stored hashed, and we never sell your data.

You do. The owner can download a copy of the business’s data at any time from Settings.

No. Trainers see only the clients assigned to them, doctors only their assigned clients, and the front desk sees no money unless you allow it.

Yes. Import up to 1,000 members at a time from Excel or CSV. FitIts matches the columns and lets you check every row before anything is saved.

Most businesses are running the same day. Sign up, add a membership plan, import your clients, and the built-in checklist and How do I guides show each step.

Yes. Each dashboard has a short tour, every card and menu item explains itself, and How do I walks you through more than 35 tasks on the real screens.

Clients get a portal that works in any phone browser. It shows their training, meals, bookings, check-in code, payments and progress, with nothing to install. A native app is coming.

By email automatically, and by WhatsApp either with one tap or automatically from your WhatsApp Business number, only to clients who agreed. Each message can be switched on or off and reworded.

Find a Pro is a free public directory where people find gyms, trainers and dietitians near them or online. Your listing is optional, and enquiries come straight to you.