Adding members
Add members, give them a plan and let them sign in to see their own details.
Open Clients and choose Add client. Name and phone are enough to start; an email lets the member sign in and get receipts.
Giving a membership
Pick the plan and start date. FitIts works out the end date and shows members whose membership is ending soon on your dashboard.
Member sign-in
Members with an email can sign in at your gym's address, from any phone, to see their membership, invoices, workouts, meal plan, progress and check-in code. There is no app to install, and they never see anyone else's details.
Importing a list
Under Clients → Import from Excel/CSV, upload your member list. Only the name is required. FitIts shows every row and any problems before anything is saved, and sends nothing to anyone until you choose.
Health information
Health details and progress photos are kept only with the member's agreement, recorded on their page. If they withdraw it, staff can no longer see those details.
Several branches?
Each member belongs to a home branch, but can check in at any branch you allow. See Branches.
Updated 6 October 2026