Group sessions and classes

The timetable

Under Coaching → Group sessions → Timetable and rules, add each class once: its name, days, start time, length, number of places, trainer and room. FitIts puts the sessions on the calendar five weeks ahead and keeps it topped up. For a single event, such as a Saturday boot camp, add a one-off session.

To limit a class to some memberships (for example only "Unlimited"), tick those plans under Who can book. Leave them all unticked and any member with an active membership can book.

How members book

Members open My classes on their phone, see the coming days and press Book. When a class is full they can join the waitlist. If someone cancels, the first person waiting gets the place automatically and an email. Members get a reminder the day before.

Booking rules

On the same page, choose how many days ahead members can book (14 by default), until how many hours before a class they can cancel online (2 by default), and whether full classes take a waitlist.

On the day

Open a session to see who booked. Members who check in at the gym around the start time are marked as having come. The trainer can tick the rest and press Save attendance; anyone booked but not ticked counts as a no-show. Staff can add a member to a session even when the rules wouldn't let the member book themselves.

Changes and cancelling

Change a class on the timetable and the coming sessions follow. Sessions people already booked keep their time, so nobody's booking moves without them knowing. To cancel one date (for example the trainer is ill), open it and press Cancel this session: everyone booked or waiting gets an email. Adding places to a full session moves people up from the waitlist.